When the surgery is closed, you can phone NHS 24 for advice (Tel no: 111).
NHS 24 is a 24-hour telephone health advice and information service that is available in Grampian. It works alongside existing services and is provided by highly experienced and fully qualified nurses.
If you, or someone you look after is unwell, you can call NHS 24 and a Nurse Advisor will assess the situation and will help you get the care you need.
You should still contact your GP for urgent medical help or a routine appointment, but, if you are not sure what to do, you can call NHS 24 and speak to a Nurse Advisor who will advise you on the best course of action. This may involve treating symptoms yourself, visiting a pharmacist or doctor or, in more serious situations, advising you to go to an Accident and emergency unit.
NHS 24 also provides a health information service. If you are looking for information on medical conditions or a health service, you can contact one of their Health Information Advisors who will be able to provide you with advice or direct you to other organisations and sources of advice and information.
IF THE CONDITION IS LIFE-THREATENING PHONE 999
THERE IS ALWAYS A DOCTOR ON DUTY FOR MEDICAL EMERGENCIES; IT MAY NOT BE A DOCTOR FROM YOUR PRACTICE; WHEN YOU PHONE 514154 YOU WILL BE ADVISED BY AN ANSWERING MACHINE HOW TO OBTAIN HELP.
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